The terms that govern your use of our site and services.

01Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site. If you use the Site on behalf of an organization, you represent that you have authority to bind that organization to these Terms. You must be at least 18 years old to submit a request through the Site.

02Definitions

• “Services” means the security integration, video surveillance, alarm and monitoring, biometric access control, smart-automation, and related design, installation, and maintenance services we provide.
• “Products” means the equipment and devices, including third-party branded products, that we sell, resell, or install.
• “Service Agreement” means a separate written agreement between you and the Company governing specific Services or monitoring.
• “Content” means text, graphics, images, and other materials on the Site.

03Use of the Site

We grant you a limited, revocable, non-exclusive, non-transferable license to access and use the Site for your personal or internal business purpose of learning about and requesting our Services. You agree not to:

• Use the Site for any unlawful purpose or in violation of these Terms;
• Copy, reproduce, distribute, or create derivative works from the Content except as expressly permitted;
• Interfere with or disrupt the Site, its security, or its servers and networks;
• Use any robot, scraper, or automated means to access or harvest data from the Site;
• Submit false, misleading, or fraudulent information; or
• Attempt to gain unauthorized access to any portion of the Site or related systems.

04Intellectual Property

The Site and its Content — excluding third-party trademarks — are owned by or licensed to the Company and are protected by intellectual-property laws. Our name, logo, and brand are our trademarks and may not be used without our prior written permission. All rights not expressly granted are reserved.

05Authorized Reseller & Third-Party Brands

We are an authorized reseller for a number of third-party manufacturers. All third-party product names, brand names, logos, and trademarks referenced on the Site are the property of their respective owners. Their appearance is for identification and descriptive purposes only and does not imply any affiliation, sponsorship, or endorsement beyond our authorized reseller relationship, nor does it imply that any manufacturer endorses the Company. Product availability, specifications, and pricing are subject to change without notice.

06Quotes, Estimates & Proposals

Any quote, estimate, or proposal we provide — whether requested through the Site or otherwise — is for informational purposes, is non-binding, and does not constitute a contract. Quotes are based on the information available to us and are typically subject to a site survey, product availability, and final scope. Pricing is valid only for the period stated in the quote and may change. A binding obligation arises only upon a signed Service Agreement or accepted order.

07Service Agreements Control

These Terms govern your use of the Site. They do not by themselves create any obligation to provide, or any right to receive, Services. The specific terms of any installation, monitoring, or maintenance — including scope, pricing, term, warranties, and liability — are set out in a separate Service Agreement. In the event of any conflict between these Terms and a signed Service Agreement, the Service Agreement controls with respect to the Services it covers.

08Products & Manufacturer Warranties

Products we resell or install are covered by the warranties of their respective manufacturers, if any. To the fullest extent permitted by law, the Company makes no independent warranty on third-party Products and passes through the applicable manufacturer warranty to you. Warranty claims for Products may need to be made directly with the manufacturer in accordance with its terms. The Company is not responsible for a manufacturer’s discontinuation of a product, cloud service, or feature, or for changes a manufacturer makes to its services.

09Monitoring & Security System Limitations

You acknowledge the inherent limitations of any security, alarm, surveillance, or monitoring system. We strive to provide reliable Services, but you understand and agree that:

• No security system can guarantee prevention of loss, injury, intrusion, theft, fire, or other events, or guarantee detection or a particular response time;
• Systems depend on power, internet, cellular, telephone, and other communication paths that may fail or be interrupted, and on third-party networks and responders outside our control;
• Equipment can malfunction, be defeated, or be affected by environmental conditions, and footage or signals may be unavailable or incomplete;
• Monitoring response, where provided, depends on accurate contact and premises information that you must keep current; and
• You are responsible for testing your system as recommended and for complying with applicable permit and false-alarm requirements.

10Your Submissions

If you submit information through the Site — such as a quote request, message, or other content — you represent that it is accurate and that you have the right to provide it. You grant us a non-exclusive, royalty-free license to use that information to respond to you and provide the Services. Please do not submit confidential, sensitive, or proprietary information through the Site’s public forms. Our handling of personal information is described in our Privacy Policy.

11Third-Party Links

The Site may contain links to third-party websites and resources. We provide these links for convenience only and do not endorse and are not responsible for the content, products, or practices of any third-party site. Accessing third-party sites is at your own risk and subject to their terms.

12Disclaimer of Warranties

The site and its content are provided “as is” and “as available” without warranties of any kind, whether express, implied, or statutory. To the fullest extent permitted by law, we disclaim all warranties, including the implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the site will be uninterrupted, secure, error-free, or free of harmful components, or that any information on the site is accurate, complete, or current. This section does not limit any non-waivable rights you may have under applicable law.

13Limitation of Liability

To the fullest extent permitted by law, in no event will the Company or its officers, directors, employees, agents, or suppliers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any lost profits, lost data, or loss of goodwill, arising out of or relating to your use of the Site, whether based in contract, tort, strict liability, or otherwise, even if advised of the possibility of such damages.

To the fullest extent permitted by law, the company’s total aggregate liability arising out of or relating to the site will not exceed the greater of the amount you paid to the company in connection with the site, if any, or [fixed amount, e.g., $500].

Liability arising from any Services is governed by the limitations, liquidated-damages, and allocation-of-risk provisions in the applicable Service Agreement. Some jurisdictions do not allow certain limitations, so portions of this section may not apply to you.

14Indemnification

You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys’ fees, arising out of or related to your misuse of the Site, your violation of these Terms, or your violation of any law or the rights of a third party.

15Force Majeure

We are not liable for any failure or delay in performance caused by events beyond our reasonable control, including acts of God, natural disasters, fire, power or network outages, labor disputes, supply-chain disruptions, governmental action, or failures of third-party carriers, manufacturers, or service providers.

16Changes to These Terms

We may revise these Terms at any time by posting an updated version with a new “Last Updated” date. Changes are effective when posted. Your continued use of the Site after changes take effect constitutes acceptance of the revised Terms.

17Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Michigan, without regard to its conflict-of-laws rules. Subject to the arbitration provision below, you agree that the exclusive venue for any dispute not subject to arbitration will be the state and federal courts located in Wayne County, Michigan, and you consent to their jurisdiction.

Arbitration & class-action waiver

Except for claims that may be brought in small-claims court, any dispute arising out of or relating to these Terms or the Site will be resolved by binding individual arbitration administered under the rules of a recognized arbitration provider, rather than in court. You and the Company waive any right to a jury trial and agree that claims may be brought only in an individual capacity, and not as a plaintiff or class member in any class or representative proceeding. If this class-action waiver is found unenforceable, the remainder of this arbitration provision will be void. You may opt out of arbitration by notifying us in writing within 30 days of first accepting these Terms.

18General Provisions

• Entire agreement. These Terms, together with the Privacy Policy and any applicable Service Agreement, are the entire agreement between you and the Company regarding the Site.
• Severability. If any provision is held unenforceable, the remaining provisions remain in full force.
• No waiver. Our failure to enforce any provision is not a waiver of our right to do so later.
• Assignment. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
• Headings. Section headings are for convenience only and do not affect interpretation.

19Contact Us

Questions about these Terms may be directed to:

KAEDBAE LLC
49982 Ash Ct, Plymouth, MI 48170, USA
Phone: (248) 590-0747
Email: admin@kaedbaellc.com